Miller Returns As GM at Jackson Convention Complex

Cheree Miller has been named the General Manager of the Jackson Convention Complex (JCC), located downtown in the City With Soul.

Miller previously served at the JCC as Assistant General Manager and Director of Event Services for management firm Oak View Group/ASM before taking a position in California.

Miller brings a high level of service in hard and soft skills from strategic planning, client and guest services, event and facility operation management, sales and marketing, HR relations, vendor and exhibitor relations, budget preparation and maintenance, and oversight of third-party vendors. These skills will be very useful in her pursuit of improving department profitability.

"Visit Jackson is excited to welcome Cherre home," said Visit Jackson President and CEO, Dr. Rickey Thigpen. "Her demonstrated commitment to the Jackson Convention Complex and the Jackson Community as a whole enhances the strategic partnership necessary to fortify her and Oakview Group 360's leadership. This partnership will yield an enhanced opportunity to identify business for Jackson, thereby impacting the tourism industry and economy."

Miller already has established relationships with community leaders, corporate partners, vendors, suppliers, exhibitors, and internal associates to ensure events surpass service goals and exceed client expectations.

"Our vision is to become industry leaders and trailblazers, elevating ordinary events into unforgettable experiences that enrich the lives of our guests, clients, and community," said Miller. "We are committed to optimizing the profitability of our event facilities while delivering exceptional customer service and fostering strategic relationships. We will continuously seek out new opportunities to support and advance the future of hospitality as we proudly showcase The City With Sou!"

Miller has experience as a Contracting Officer Representative and Contracting Officer Technical Representative for contracts in their assigned program area.

More recently, Miller was the Director of Global Conferences & Corporate Events in California. She has been responsible for day-to-day operations, preparing and monitoring budgets, negotiating contracts, training, managing teams, maintaining customer service survey scores and more, which will make her an asset in realizing the vision for the JCC.