City of Jackson Launches New JTRAN Website, App
September 25, 2023
![JTRAN bus side front view](https://visit-jackson.imgix.net/images/jtran2.jpg?auto=compress%2Cformat&fit=max&position=50%2050&q=80&w=320&s=6c414a7f9855b86c3db343353bbf6cf6 320w, https://visit-jackson.imgix.net/images/jtran2.jpg?auto=compress%2Cformat&fit=max&position=50%2050&q=80&w=540&s=f409792bf7e5bccf572a36466cc14cf7 540w, https://visit-jackson.imgix.net/images/jtran2.jpg?auto=compress%2Cformat&fit=max&position=50%2050&q=80&w=768&s=f22986e26f56d8727252a7009d7a9921 768w, https://visit-jackson.imgix.net/images/jtran2.jpg?auto=compress%2Cformat&fit=max&position=50%2050&q=80&w=1024&s=3afd7fdf85ab76656cfa4cf3fc9ee5f0 1024w)
JTRAN, the City of Jackson’s public transportation system, is setting its sights on easier, more accessible transit with major investments in physical and digital infrastructure. New features include a redesigned website at ridejtran.com, wifi on buses, better bus shelters, onboard bus stop announcements, and a partnership with Transit App to deliver real-time bus arrival times.
“This is an exciting time for the City of Jackson as we continue to upgrade our system to better represent the needs of our residents in today’s world,” said Mayor Chokwe Antar Lumumba. “These developments will make JTRAN more accessible, efficient, and user-friendly, and it comes on top of several previous successes to improve the service for Jackson residents.”
The upgrades mark the first phase of implementation for the Connect JXN Transit Plan. The second phase, slated for January 2024, will bring new routes, enhanced maps, simpler schedules, and high-visibility bus stop signs.
“This is about putting our riders first. Transit ought to be easy—whether you’re 8 years old or 80—and that’s what we’re out here trying to accomplish,” said Christine Welch, Deputy Director of Transportation.
In preparation for these changes, crews will soon begin removing existing bus stop signs and installing new signs. The new signs will be temporarily covered until the new routes begin service in January 2024. JTRAN riders are advised to continue using their normal bus stop location during the fall, even if a sign is not present. When the new routes launch in 2024, all bus stops will be equipped with a new sign.
Visit ridejtran.com/upgrades to learn more.